FAQs
Promotions
Khaos Control Web supports the majority of the promotion functionality that is included in Khaos Control. Keycodes Keycodes can be used to add discounts to an order, either as a percentage or a fixed amount, when the customer adds the keycode to ...
New categories and/or products are not showing
The website uses advanced techniques to ensure performance is delivered, this means for some aspects we need to cache the structure of the website to a certain time limit. If your products need to be shown instantly or you are using the staging ...
Enabling Stripe Capture (Pre-authorisation)
As well as Stripe taking payment straight away when a customer checks out, you can also enable payment capture which checks the customer has the funds but holds it in their bank account to be transferred later (Pre-authorisation). This is handy for ...
Stripe Checkout Modes
The Stripe payment integration for Khaos Control Web has various options for the style of integration that is used, these are detailed below. Hosted The "hosted" option will send the website user to a Stripe-hosted page to take the payment details: ...
Standing Orders
Khaos Control Web supports the Standing Order functionality within Khaos Control, allowing customers to setup standing orders that will be automatically generated by Khaos Control. If you would like to include this functionality within your website, ...
Dynamic Packs
Khaos Control Web has a plugin that enables Dynamic Pack functionality, which allows your customers to build their own set of products from the available options. This can be used to allow customers to create their own gift sets, customised ...
Test Cards
ekashu Test card details can be found here: https://support.nmi.com/hc/en-gb/articles/115002375583-Test-Cards Please be aware that some values are special and may cause the order to have unexpected results: ...
Feature List
The following is a list of all of the current features available with Khaos Control Web. Please note that adding any of the additional features or payment integrations to your website may incur development costs, such as for integration into your ...
Website Design
Page Layout Structure All of the websites we build use the Bootstrap grid system as this allows us to easily use columns to form the layout of the pages, as well as providing responsive options for modifying the column widths, etc. You can find out ...
Useful Information
Setting up a Gift Wrap Product This is only applicable if your website has the functionality enabled for gift-wrapping orders. If you wish to add this to your website, please contact the Khaos Control Web team. In order for gift wrapping to be used, ...
Error Reporting
If you are contacted by a customer who has had an issue on the website there are a number of things that would be helpful to find out: What device were they using? (iPad, iPod, Windows Desktop, Mac, iPhone, etc) What version of the Operating System ...
Product Search
In version 3.5.0.0 of the Khaos Control Web plugin, we have made a number of changes to how the search works in order to improve the reliability and the results returned to the user. The main changes that have been made are as follows: - Multi-word ...
FAQs
How do I add Products to my website? See the following article for help with product setup: Product Requirements How do I add Categories to my website? See the following articles for help with setting up your Categories: Category Requirements Setup a ...